Is ArtisanThai Legit?
ArtisanThai is a small, real company — not a dropshipping storefront or a copycat listing. Here is exactly who we are and how to verify it.
Who we are
ArtisanThai is operated by THAITEAS LTD, a company registered in England and Wales.
- Company number: 16870792 (UK Companies House — searchable at find-and-update.company-information.service.gov.uk)
- Registered office: 9 Bourne Road, Bexley, England, DA5 1LW
- Customer service email: service@artisanthai.com
Ingredient transparency
Every ArtisanThai product page lists its full ingredients — there are no hidden components. Our teas are botanical infusions and loose-leaf teas sourced from Thailand: some, like our butterfly pea flower tea and 15-botanical blend, are naturally caffeine-free; others, like our black and oolong teas, naturally contain caffeine. We say plainly which is which on each product page.
Quality and lab-testing
Our products are quality- and identity-tested by an independent lab, so what's on the label matches what's in the pack.
Returns and guarantees
Every order is backed by a 30-day returns policy. If anything about your order isn't right, contact us at service@artisanthai.com and we'll sort it out.
Frequently asked questions
Is ArtisanThai a real company?
Yes. ArtisanThai is operated by THAITEAS LTD, UK Companies House registration number 16870792, registered at 9 Bourne Road, Bexley, England, DA5 1LW. You can verify this registration directly on the UK Companies House website.
Are the ingredients really what's listed on the pack?
Yes. The full ingredient list for every product is printed on the pack and shown on the product page, and our teas are quality- and identity-tested by an independent lab.
Is ArtisanThai tea caffeine-free?
Some of our teas are naturally caffeine-free (butterfly pea flower tea, our 15-botanical blend) and some naturally contain caffeine (our black and oolong teas). Each product page states which applies.
What if I'm not happy with my order?
We offer a 30-day returns policy from the date of delivery. Contact service@artisanthai.com and we'll help.