About ArtisanThai.com: Authentic Thai Tea from Thailand

Who We Are

ArtisanThai.com is a specialist online store dedicated to authentic Thai tea and botanical infusions, sourced directly from licensed producers in Thailand.

We operate as a responsible ecommerce retailer, working only with manufacturers who provide clear product and sourcing information where required and whose teas are suitable for international distribution.

Kisah Kami

ArtisanThai.com began as a project by tea enthusiasts who discovered unique Thai teas in local markets and village communities across Thailand.

These experiences led to long-term partnerships with established Thai producers, learning how each tea is grown, processed, documented, and packed so it can be enjoyed by customers around the world.

Over time, our personal interest in Thai tea traditions evolved into a dedicated online store that focuses on transparent sourcing, clear labelling, and responsible presentation of Thai teas. Today, ArtisanThai.com serves customers worldwide who are looking for genuine Thai teas they can trust.

Our Mission

Our mission is to make authentic Thai teas easy to find, easy to understand, and easy to order online.

  • Offering Thai teas and botanical infusions from trusted Thai producers, with product information clearly displayed on each page.
  • Providing clear ingredient lists and preparation suggestions so customers know exactly what they are buying and how to brew it.
  • Keeping our descriptions focused on flavour, tradition, and enjoyment rather than medical or disease-related claims.

Product Quality and Compliance

We understand that food and beverage products sold online must meet strict labelling and safety expectations in many countries.

  • We source from producers who follow applicable Thai standards for tea and botanical infusion products before they are offered for sale.
  • Teas are supplied with documentation from the manufacturer to confirm that they meet relevant quality and safety standards.
  • Labels and descriptions are designed to be clear, honest, and not misleading. These products are sold as food and beverage items only and are not intended for medical use or disease-related claims.

If you have questions about a specific tea’s ingredients, labelling, or documentation, our support team can provide further details.

Our Thai Botanical Infusions

One of our core product lines is our signature Thai botanical infusion, a traditional-style Thai botanical blend enjoyed in Thailand and other parts of Asia.

On ArtisanThai.com, our Thai botanical infusion is presented as a traditional Thai beverage to be enjoyed as part of everyday life, not as a plant-based product or medical botanical infusion.

  • Made from a blend of Thai botanicals, in line with established Thai tea and botanical drink recipes.
  • Produced by established Thai manufacturers and supplied with up-to-date product information.
  • Packed in controlled facilities to help ensure consistent quality.

As with any tea or botanical drink, individual tastes and preferences can vary. Customers should consult a professional if they have any questions regarding their dietary choices.

Our teas are sold as food and beverage products only and are not intended for medical use or disease-related claims.

How We Support Customers and Partners

ArtisanThai.com is designed to be straightforward and transparent for both customers and payment partners.

  • We offer secure online checkout through our secure payment system, with clear order summaries and pricing.
  • Orders are shipped with trackable delivery options where available, and we provide prompt support if there are issues with delivery or product condition on arrival.
  • Our team responds to product questions and order support, helping customers choose teas that match their taste and brewing preferences.

Responsible Use and Important Notices

ArtisanThai.com does not sell prescription medicines, restricted ingredients, or products on prohibited online-sale lists. Our catalog focuses on teas and botanical infusions that can be sold as food and drink when properly labelled.

All information on our website is provided for general educational and informational purposes only and is not a substitute for professional advice. Customers should always read product labels, follow preparation instructions, and consult a qualified provider with any questions.