{"id":10238,"date":"2026-03-01T14:33:24","date_gmt":"2026-03-01T14:33:24","guid":{"rendered":"https:\/\/www.artisanthai.com\/?page_id=10238"},"modified":"2026-04-13T02:53:22","modified_gmt":"2026-04-13T02:53:22","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.artisanthai.com\/hi\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"

Effective Date:<\/strong> 1 March 2026 | Last Updated:<\/strong> 1 March 2026<\/p>\n

1. About Us<\/strong>
\nArtisanThai.com is operated by ThaiTeas Ltd, a company registered in England and Wales (Company No. 16870792), with its registered office at 9 Bourne Road, Bexley, England, DA5 1LW. We sell authentic Thai herbal teas and related products online at www.artisanthai.com<\/a>.<\/p>\n

For any questions regarding these Terms, please contact us via: https:\/\/www.artisanthai.com\/contact-us<\/a><\/p>\n

2. Acceptance of Terms<\/strong>
\nBy placing an order on ArtisanThai.com, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and our Refund and Returns Policy. If you do not agree, please do not use our website or place an order.<\/p>\n

3. Products<\/strong>
\n3.1 All products sold on ArtisanThai.com are authentic Thai herbal teas and wellness beverages sourced from licensed Thai producers.
\n3.2 Products are sold as food and herbal beverages only. They are not medicines, supplements, or medical devices, and are not intended to diagnose, traditionally used for, traditionally associated with, or prevent any disease or medical condition.
\n3.3 Product images are for illustrative purposes. Minor variations in colour or packaging may occur between batches.
\n3.4 We reserve the right to withdraw or amend any product at any time without notice.<\/p>\n

4. Orders and Contract<\/strong>
\n4.1 Placing an order constitutes an offer to purchase. A binding contract is formed when we send you an order confirmation email.
\n4.2 We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud, pricing errors, or stock unavailability. A full refund will be issued if payment has already been taken.
\n4.3 You must be at least 18 years of age to place an order.<\/p>\n

5. Pricing and Payment<\/strong>
\n5.1 All prices are displayed in US Dollars (USD) unless otherwise stated and are inclusive of any applicable taxes where required by law.
\n5.2 Payments are processed securely by our payment service providers, including Mollie B.V. and\/or other certified payment processors such as PayPal. We do not store your full card details on our servers.
\n5.3 We accept Visa, Mastercard, and American Express.
\n5.4 In the event of a pricing error, we will notify you and give you the option to reconfirm at the correct price or cancel your order.<\/p>\n

6. Shipping and Delivery<\/strong>
\n6.1 We offer free worldwide tracked shipping on all orders. Estimated delivery is 5 to 14 working days from dispatch, depending on destination.
\n6.2 Delivery times are estimates and are not guaranteed. Delays caused by customs, weather, carrier issues, or force majeure events are outside our control.
\n6.3 Risk of loss passes to you upon delivery to the address you provided.
\n6.4 You are responsible for any customs duties, import taxes, or fees applicable in your country of destination.<\/p>\n

7. Returns and Refunds<\/strong>
\nOur full Refund and Returns Policy is available at https:\/\/www.artisanthai.com\/refund_returns\/<\/a> and forms part of these Terms.<\/p>\n

8. Intellectual Property<\/strong>
\n8.1 All content on ArtisanThai.com, including text, images, logos, and product descriptions, is the property of ThaiTeas Ltd or its licensors and is protected by applicable copyright and intellectual property laws.
\n8.2 You may not reproduce, distribute, or use any content from this website without our prior written consent.<\/p>\n

9. Limitation of Liability<\/strong>
\n9.1 To the maximum extent permitted by applicable law, ThaiTeas Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
\n9.2 Our total liability to you for any claim arising from a purchase shall not exceed the amount paid by you for the relevant order.
\n9.3 Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.<\/p>\n

10. Product Safety and Health Disclaimer<\/strong>
\nOur products are traditional herbal beverages. They are not intended to replace medical treatment or professional health advice. If you have any health conditions, allergies, or are pregnant or nursing, please consult a qualified healthcare professional before consuming herbal products. Keep out of reach of children unless otherwise stated.<\/p>\n

11. Governing Law and Jurisdiction<\/strong>
\nThese Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to your rights as a consumer under the laws of your country of residence.<\/p>\n

12. Consumer Rights<\/strong>
\nIf you are a consumer in the United Kingdom, European Union, or another jurisdiction with mandatory consumer protection laws, nothing in these Terms affects your statutory rights.<\/p>\n

13. Changes to These Terms<\/strong>
\nWe may update these Terms from time to time. The current version will always be published on this page with the effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.<\/p>\n

14. Contact Us<\/strong>
\nThaiTeas Ltd
\n9 Bourne Road, Bexley, England, DA5 1LW
\nUnited Kingdom
\nCompany No. 16870792
\nContact form: https:\/\/www.artisanthai.com\/contact-us<\/a><\/p>","protected":false},"excerpt":{"rendered":"

Effective Date: 1 March 2026 | Last Updated: 1 March 2026 1. About Us ArtisanThai.com is operated by ThaiTeas Ltd, a company registered in England and Wales (Company No. 16870792), with its registered office at 9 Bourne Road, Bexley, England, DA5 1LW. We sell authentic Thai herbal teas and related products online at www.artisanthai.com. For […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-10238","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-very-big","owp-tabs-layout-vertical","has-no-thumbnails","has-product-nav","circle-sale"],"jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":2316,"url":"https:\/\/www.artisanthai.com\/hi\/about-us\/","url_meta":{"origin":10238,"position":0},"title":"\u0939\u092e\u093e\u0930\u0947 \u092c\u093e\u0930\u0947 \u092e\u0947\u0902","author":"ArtisanThai.com","date":"\u0938\u093f\u0924\u092e\u094d\u092c\u0930 17, 2024","format":false,"excerpt":"About ArtisanThai.com: Authentic Thai Tea from Thailand Who We Are ArtisanThai.com is a specialist online store dedicated to authentic Thai tea and herbal-style tea blends, sourced directly from licensed producers in Thailand. 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